PATHETIC SERVICE

ITS A PITY I HAVE TO SELECT A STAR TO PROCEED TO WRITING THIS REVIEW, IF NOT THIS ORGANIZER WOULD HAVE BEEN A MINUS. ABSOLUTELY PATHETIC SERVICE. THEY HAVE LISTED ME ON THE CREDIT BUREAU FOR AN UNPAID ACCOUNT FOR 2013 ***!!!! THIS WAS UPDATED WITH THE CREDIT BUREAU 2 MONTHS AGO. I HAVE BEEN TRYING TO SPEAK TO THEIR STAFF FOR THE PAST TWO WEEKS AND THEY COULD NOT FIND ANY RECORD OF THIS ACCOUNT SINCE YESTERDAY. THE DATA THAT THEY PROVIDED ME IS IN ACCURATE AND NO ONE IS CALLING ME BACK TO GET THIS RESOLVED, HOW THE F*** AM I TO SETTLE AN AMOUNT OWING IF YOU THE SP YOURSELF CANNOT GIVE ME THE DETAILS. ON THE 3RD OF OCTOBER I SPOKE TO YOUR AGENT TABANI MUBANI WHO INDICATED HE WILL GET BACK TO ME, A WHOLE WEEK PAST HE NOT A PEEP. I CALLED BACK A WEEK LATER AND SPOKE TO MAMOKETE SIKUE WHO I HAD TO CONSTANTLY FOLLOW UP WITH. TILL TODAY THEY CANNOT PROVIDE ME WITH THE CORRECT INFORMATION AND A WAY FORWARD. TERRIBLE EXCUSE FOR A TELECOMMUNICATIONS ORGANIZATION. SHOULD JUST CLOSE DOWN. HORRIFIC EXPERIENCE. I AM NOW DIRECTING MY COMPLAINT TO THE CREDIT OMBUDSMAN.