Pathetic Service

Telkom has the worst customer service ever. It’s been 2 months in a row where my bill has been incredibly high for absolutely no reason and every single time I call the customer care number, the agents aren’t able to assist me with this, every single person I’ve spoken to has given me different answers. The first time according to one of the agents I cancelled the debit order on my account, the second time my debit order date changed from the 25th to the 15th keeping in mind I had not given consent for any of this. Whoever is working in the various departments needs to pull up their socks, there is absolutely no reason you given a job title but you’re aren’t able to fill those shoes