Pathetic Service

horrible experience received from telkom, *********** staff they have. I placed an order for a device on the 21st of september however the sale consultant got my address incorrect i have been calling them since last week of which nobody could give me clear indication, i then spoke to the most pathetic consultant by the name of RAJASVAL GOVERNDER on the 30th sep at 2.53pm ooh my goodness if pathetic was a person terrible terrible indeed she advised that my address is still incorrect bare in mind i went to the telkom branch not once but twice to update her response is that she told me she escalated my issue on the 27th and it takes 24 to 48hrs to update she never told me to go to a near by telkom branch i need to wait for the online department to respond, the frustration or gripe i have is that there is nobody that cares no sympathy nor remorse they got they sale and that's it!! for a first time contract customer with telkom I'm really disappointed in the service I've received so far I'm sure nobody wont even bother with this review but you guys need to up your PATHETIC SERVICE.