Pathetic service 6 months ongoing

<p>Good day, my cell phone contract was taken ot on October 30th 2016. Since then, i had a problem with my number being ported from a telkom prepaid customer to contract. This took 3 weeks to sort out. Since then, i do not have internet connection / mobile data, which is part of the contractural agreement, therefore unable to access Whats app, Facebook etc. All i can do is only make and receive calls and texts messages.</p> <p> </p> <p>Its going on SIX MONTHS and no one is able to sort this problem. In December 2016 i submitted a cancellation of contract due to the mobile data problem not been resolved and to date no one has done anything, even after numerous amount of calls, even to managers.</p> <p>I had enough. no one seems to be competent enough to sort this issue. Six months is more than enough time to resolve this problem. if they are unable to solve this issue, then they should cancel my contract and refund me for data that i was paying for but unable to use.</p> <p>This kind of service is unacceptable.</p> <p>My contract was taken at the Pavilion branch in Westville.</p> <p>The number is question is ********** 007.</p> <p> </p> <p> </p>