Pathetic service

My account was paid in full on Tuesday, shortly thereafter it was blocked and suspended. I have called in numerous times, wasted R250 worth of airtime which i will not get back. Agents promised my internet will be back, i have recordings off all my calls and i demand an answer for why the hell it taked so long to switch my internet back on I am ****ed, staring at the walls in my house. My poor 7 month old baby has nothing to watch, customer care is supposed to help, nothing has been done. I will take this up it the ombudsman if nothing is done before end of business today!