Pathetic Service!!!!

Email password reset Dear Telkom, I have been trying my best to contact you in order to receive support and service however no one is assisting. I had the same problem in August where my telkom email (***) just stopped working after you did some upgrade. I tried your call centre and was told there is a problem on your side but they do not know how long before it is fixed!. I was finally assisted by Siyanda after logging a ticket on the email address ***. However, suddenly I get an auto response that it is an UNMANNED MAILBOX!! The return email advises me to log an a fault online. This too does not work for me as I have an EMAIL ONLY account and do not have a landline and cannot log a fault online because it demands a landline number to proceed with the fault?! PLEASE CONTACT ME URGENTLY VIA EMAIL *** or cell *** to resolve this!