Pathetic service

<p>I pay for a 2MB line and for the past month or two its been running on 1MB. Eachtime i call them its either an argument or stories from their side that its my router. They send out a engineer and then boom my line is back to normal when they fix their problem at the exchange box ON THEIR SIDE. </p> <p>When do we get service from Telkom that we pay for?</p> <p>My line is uncapped but for some reason they keep capping my line.</p> <p>Its frustrating.</p>