1 reviews | Active since Jul 2011
Pathetic service!
<p>I am so dissappointed, once again, by Telkom and their contracted agencies.</p> <p> </p> <p>I received a call this morning from a rude employee of Telkom's socalled "collection" agency who continuously spoke over me and even raised her voice whilst on the phone with me. She is calling me more than a month after I have already settled a bill, which was initially incorrect and Telkom took forever to rectify, and eventually sent the correct bill MONTHS after my contract was cancelled. </p> <p> </p> <p>After months of bad service from telkom, I am now being hounded by their collection agent for "interest"... this after I explained to them that I had settled the bill with telkom and that no one was available at their agency when i tried to communicate this with them on NUMEROUS occasions. I am so frustrated and angered by the way I was treated!</p> <p> </p> <p>Telkom, not only have I been messed around for months with an incorrect bill, you then "hand me over" to a collection agency who have no way of dealing with customers in a decent manner and furthermore have pathetic communication as I am being hounded more than a month after I have already settled the bill. Please sort this out!!!!</p>
