pathetic service

<p>Dear Telkom, we have logged a call on the 16th of November, our business relies on internet, we had no internet since we logged the call, we have phoned countless times everytime they tell us they will escalate it nothing has been done up and till today. we phoned this morning and was told the service technician has a severe workload and cannot attend to all the calls. This is unacceptable!! Surely as the country's biggest tellecommunications company they have more than one technician. </p>