1 reviews | Active since Nov 2016

21 Nov 2016, 18:02

Pathetic service

<p>Pathetic service from Lucky Msibi of Southgate branch, I have been having a lot of my calls dropped saying that my number does not exist on the network, called customer service who said they will do my port again but still no joy, I visited the Southgate branch only to be received by a rude employee telling me I should contact customer services, so what is he there for and how do I get this fault resolved as my premiums are paid on time, I expect service delivery to be done correctly as well... kindly assist </p>

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Replies (1)
Telkom
Telkom's reply25 Nov 2016, 15:16
Official

Good day.

We tried to contact you but reached your voice-mail.

We apologize for the bad service as the store. We will make sure it never happens again for we aspire to provide excellent customer service.

The number is now fully active & operational in our Network.

May you have a great day.

Kind regards

William

Telkom Social Media team