1 reviews | Active since Jun 2015
Pathetic Service
<p>I received an email from Telkon at the begin of this month with regards to a data contract with I cancelled in July already, this email stated that Telkom Mobile owed me R420 which I found weird as i was under the impression this was paid out when I cancelled. The following day I spoke to Lungi Cele and a call was logged and I have seen heard from Lungi with feedback, I also spoke to Granny Malinga and no feedback either. Everytime i call and request to speak to a manager they are never available. These team leaders have failed to call me back with feedback in 2 weeks. </p> <p> </p> <p>The service i recieve everytime i call is PATHETIC to say the least. Please can a senior manager call me and explain why I have not been paid out and when I will be paid out. </p> <p> </p> <p> </p>
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
