Pathetic service

<p>We have taken out a cellphone contract with telkom mobile. For the past 3 months we have had issues with incorrect debit dates. We called in and changed debit dates yet they still tried to debit on the old date. A manual payment was done but till date my line has not been reconnected, despite numerous calls to telkom where we only hear apologies! I dont think its fair that we should pay for an entire month when we have been disconnected for half the month. We are disgusted at the lack of customer service and would never have taken this contract if we knew we were going to experience such pathetic service. Telkom needs to get their act together or they will lose customers!!!</p>