Pathetic Service

<p>My 4mb ADSL service went down last week Wednesday.After numerous calls to the Telkom Care Centre to send me a technician to fix my problem my issue was only attended to yesterday after waiting almost a week.</p> <p> </p> <p>Then the technician came and told me the router was broken and he instructed me to go pick up a new router at the Telkom West Acres Mall.</p> <p> </p> <p>They then told me ***********ly that there was no routers in stock and they have no idea when they are receiving stock again.</p> <p> </p> <p>But Telkom is still billing me for the usage of the line which i cant use due to the gross neglicence and incompetence of the fine individuals at Telkom and I dont know what to do further.</p> <p>But hey thats Telkom for you...I even went to Telkom Technical Services Department in Potchefstroom where I was met with further incomptence.</p> <p> </p> <p>A multi national company spanning 38 countries and there are no routers available whilst they are located 120 km from the Economic Powerhouse of Africa(Johannesburg)...go figure....</p> <p>I demand assistance immediately because currently i am paying 800 rand per month for a service i am not receiving.</p>