Pathetic Service -

<p>I have received a wireless waya waya landline from Telkom, prior to this I received a call spoke to a consultant she advised me that I will be receiving this new product, she advised it will be delivered within a week, it was delivery five months later. My issue I have now is that I normally purchase airtime for the landline via FNB, on the 07 October I called spoke to a consultant and advised that I will be purchasing airtime, she did not advise that I need to purchase mobile airtime for a landline. I purchased R100 and when I tried using it, it does not go through. I called on the same friday was on the call for 1 hour before I was told I will speak to a Manager, then waited 25 mins for the manager to come to my call, which never happened. I called back and then the same happened was transfered countless times from one consultant to another. I then called back on Monday same thing being transfered numberous times, this whole week I called still no response. 4 consultants took down my voucher pin and my contact details for the voucher to be converted and till now nothing. This has really become a nightmare for me. I just cannot go on. Will this issue ever be resolved. </p>