Pathetic service

<p>i have had an ADSL line at home for over two years. I have had countless connection issues. The online 'help' system is not user friendly, there are so many links and pages it is not straight forward and easy to know which one to use. The call centre, if you ever get to speak to someone after being on hold for ages, is unhelpful. During my last problem I tried to use the online help chat, the consultant asked me the same question four times and still wasn't able to help me. Very disappointed in Telkom!</p>