Pathetic service

<p>My internet has been off for 14 days so far and I have not been able to get any feedback from Telkom as to when the matter will be resolved. To make matters worse, when a Technician did come out to check where the fault may lie, he discovered that my existed line has been allocated to a new customer! So my service gets cut to ensure that a new customer gets service.</p> <p>My emails to Telkom go unanswered. Despite calling the call centre on a daily basis I still can not get any feedback!</p>