1 reviews | Active since Oct 2016

02 Oct 2016, 14:36

Pathetic Service

<p>I have been trying to get uncapped wifi at Telkom for the past 5 days and still no help!!! I have been to the gateway branch Aswell as the pavilion branch!!! Staff at gateway have no understanding of time, product knowledge or how to listen and understand!!! After standing for 45min - 1 hour I get told at gateway that I can't be helped and pavilion, well I am still waiting for their phone call from last Thursday to see if they online!!! This is disgusting and pathetic and I can't wait for my 2 existing contracts to come to an end so I can leave this network with all this pathetic service!!! </p>

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Replies (1)
Telkom
Telkom's reply03 Oct 2016, 09:02
Official

Thank you for making contact with us.

We have tried contacting you telephonically with no luck. Please note that your query has been sent to the Store Managers for both stores.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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