Pathetic Service

<p>Logged an internet fault 23/9/2016 -138CWK230916. Technician came 24/9 advised could not fix will be back 27/7. When he left telephone was then not working. Called in on 24/9 to advise problem is now worse as telephone is not working. Agent said (Legae Diskson) he would escalate. No feedback received. Called 27/9 agent advised call had been closed as problem is resolved. But we still do not have internet or telephone service. This agent said she would escalate and send email(Zandile). Called today, new agent says call is closed, but he would reopen. I refused to take his word for it an asked to speak to Supevisor. She came with attitude, so I asked to speak to somone else, as I do not believe anyone at Telkom anymore. Whilst waiting for them to call someone, I could hear them laughing about my outrage, they thought it was big joke. Eventually Steven Nchaupe and gave Escalation No. 899280. I AM TOTALLY DISGUSTED WITH THIS SERVICE, FIRSTLY I GOT **** TO BY TWO AGENTS, THEN I AM BASICALLY TREATED AS A NUISANCE, ALL THIS WHILST I HAVE NO INTERNET AND PHONE SERVICE THAT I AM EXPECTED TO PAY FOR EVERY MONTH. IS THIS REALLY HOW YOU DO BUSINESS??????????????</p>