Pathetic Service

<p>My telkom fixed line has not been working from 28 July 2016.</p> <p>I have contacted the customer service centre almost 40 times for an update and they promise to call me back, and i hear nothing. Not even a missed call.</p> <p> </p> <p>I spoke to the following people, sometimes more that once a week:</p> <p> </p> <p>Bongiwe</p> <p>Noledwe</p> <p>Masithembe</p> <p>Kutala</p> <p>Xolisa Mziwoxolo</p> <p>Andisiwe</p> <p>Ayanda</p> <p>Mvuyisi</p> <p> </p> <p> </p> <p>Each person gives me a different fault and a different story, with no resolutoion times.</p> <p>They are rude, cut off the conversations abruptly and have not been able to help.</p> <p>They cant even explain how to cancel the line.</p> <p>They also tell me to call 10210 or 10217; which i cannot do as i do not have access to a telkom line.</p> <p> </p> <p>badly trained staff and useless service ethic.</p> <p> </p> <p>So fed up!</p> <p> </p> <p>I am still awaiting feedback!!</p> <p> </p> <p> </p>