SR
Shiven R

1 reviews | Active since Jun 2016

27 Sept 2016, 10:23

Pathetic service

<p>On the 14/09/2016 I had went to the Chatsworth Telkom store to migrate to the 25Gb Lte package for R299pm. After a few days I have not received my data. I went to the store more than 5 times to enquire this and all they could tell me is to wait or they are not sure why I have not received my data. It has been almost 2 weeks now and I still have not received anythimg. The employees at the Chatsworth branch are the most inefficient and clueless when it comes to doing their jobs. Two cases have been lodged and I receive an sms stating it is resolved when absolutely nothing was done. Telkom really needs some proper training for their staff. Two weeks is too long to wait for data!</p>

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Replies (1)
Telkom
Telkom's reply27 Sept 2016, 12:23
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to the Store Manager for further assistance.

Your reference number is ***8.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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