1 reviews | Active since May 2016

23 Sept 2016, 09:06

Pathetic Service

<p>I have been client of telkom for over 20 years. At the beginning of this year the telephone cables in our area were ******. This was reported to Telkom and it took them over six months to rectify and replace.</p> <p> </p> <p>This caused a lot of havoc for my business. No fax lines, no telephone lines and no internet access. I eventually moved to another supplier of these services and business is up and running again.</p> <p> </p> <p>However I have been trying now for three long months to try and cancel all my services with Telkom. I have stood in ques and completed many forms. Yet, NOTHING HAS HAPPENED & I AM STILL RECEIVING A BILL. </p> <p> </p> <p>TELKOM is still billing me for services I do not require!!! I require assistance to cancel these services immediatly!!!!</p> <p> </p> <p> </p>

0
Replies (3)
's update27 Sept 2016, 13:55
Reviewer Update

I have just received another bill from Telkom!!!!!

Still no answer from Telkom about resolving my problem. No wonder Telkom is loosing so much business.

I have now tried to call 10210............might as well be calling my dead Grandma. I cannot hold on for over an hour and still not have a response!!!!

's update07 Oct 2016, 08:46
Reviewer Update

Hi Telkom,

All documents have been submitted with reference number AI ********** , please advise of the next step.

's update12 Oct 2016, 13:24
Reviewer Update

I have still not had any feedback...........all my documents have been sent through with follow up mails. Please provide urgent feedback.