1 reviews | Active since Sept 2016

20 Sept 2016, 07:11

Pathetic Service

<p>Telkom line relocations are a joke. I reported my line relocation 2 months ago and recevied 5 notifications that a technician has been dispatched to no avail. The contractors assgined to deal with my query I believe do not have access to residential homes, only the Telkom technicians. Why dispatch contractors who are unable to resolve line relocations. Just pathetic</p> <p> </p>

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Replies (1)
's update27 Sept 2016, 12:53
Reviewer Update

Hi Moenieb

I am appalled at the response time and non-delivery of service thus far. The same problems persist after a number of escalations. Apparently the Telkom technicians were requested to make an extra cable available for installation by the contractors however this was not done after 3 requests from the contractors.

This level of service is ridiculous. I am losing so much business because of your inaction. This request is 2 months ouststanding. Give this matter your urgent attention.