1 reviews | Active since Feb 2011
Pathetic Service
<p>Absolutely disgusted with so-called service from Telkom, to say the least. A call was logged with Telkoms service centre on Friday 29/08 to report a fault with my ADSL line, but nothing has been done about it and I have yet to get a response from a representative to let me know how far they are with the problem.... I have called a few times in the past week to follow up, but all that is said is the fault is laying at their exchange and a technician needs to attend to it and that the fault has been escalated - BUT STILL NO ADSL AVAILABILITY ON MY SIDE!!!..... Speaking to a service representative this morning 06/08, it was said that he will let the technician get in contact to let me know progress of fault correction and I am yet to hear from anyone!!!....Pathetic!!!</p>
Still nothing has been done about the matter and still have no idea what the problem is with the line as no-one has gotten in contact with me....I WILL BE TAKING MATTERS FURTHER BY REPORTING IT TO THE ONBUDSMAN AND ICASA,HOPING THAT THE ISSUE WILL THEN GET RESOLVED!
Still nothing has been done about the matter and still have no idea what the problem is with the line as no-one has gotten in contact with me....I WILL BE TAKING MATTERS FURTHER BY REPORTING IT TO THE ONBUDSMAN AND ICASA,HOPING THAT THE ISSUE WILL THEN GET RESOLVED!