Pathetic Service

<p>Spoke to Blom 14:41 22/07/2016, Logged a fault *** for ********** </p> <p> </p> <p>I received an sms that problem has been resolved 11:35 on 25/07/2016 even though the problem <br />still persists and a Telkom Technician was never even on the premises.<br /> <br />Phoned in 25/07/2016 11:46 and spoke to Xolelwa Told me as per the ref number the fault has been resolved and all that she can do is open<br />a new support ticket. I said that is not going to help me and I would like to speak to<br />a manager at which point I was cut off.</p> <p> </p> <p>I also phoned aon a previous occasion, but I did not take down any details unfortunately, but I never even received a ref number!</p> <p> </p> <p>That is the level of service that we can expect from telkom, pay them every month but when we has issues they cannot resolve it, instead they make you frustrated to the point of giving up. Well I am fed up, I will be taking this further and smearing them and damaging their reputation as best I can!</p>