Pathetic service

<p>My boyfriend had a contact with telkom for a Samsung tablet. Once the contract was up he decided to cancel his contact. This was in April! It is now June and they keep insisting on debiting his account. From one person to the next he keeps getting different stories. Besides the fact he has2 pay for a service or product which he no longer needs to, he has2 take time out every month to resolve this issue. Today he was told by one of the telkom salesman that it's tough luck there's nothing they can do and that he must pay one more month for them to cancel his contract. As far as I'm concerned this is just poor customer service and negligence. A client needs to be properly informed about the procedures following cancellation on contracts. I ask that this issue gets resolved ASAP!</p>