Pathetic Service

<p>I have logged a fault for my line on 22 June 2016. It has now been 2 days and absolutely nothing has been done with this regard.</p> <p> </p> <p>Everytime I call Telkom (at least 3 times a day) they keep telling me that the report is still at the testing service, however nobody has been assigned to the matter. Each one of them promises me that they have marked the Fault as urgent. Yet everytime I call no note has been made.</p> <p> </p> <p>I use that line for my business' internet. Now how the hell am I suppose to run business if my line is down and Telkom cannot be bothered whatsoever to assist.</p> <p> </p> <p>It also amazes me how you guys say that you are recording all the phone calls that come into your Technical Centre yet you are not able to provide any reference for the phone call!</p> <p> </p> <p>I am furious! I am losing business and running additional costs due to the lack of integrety or willingness to help!</p>