Pathetic Service

<p>Went to telkom in Sandton to take out a new contract. Completed everything i needed on my end. Waited 3 days for referral - checked up because no one contacted me. Found out the lady submitted the application without attaching suporting docs. The process went on for three weeks until the manager looked at it and saw that someone created 18 cases over the 3 weeks causing the turnaround time to be pushed further and further. It was apparently accepted after three weeks but then strangely cancelled/declined. From what little zulu i understand, I could tell that the attendant was swearing me for following up and calling her out on her incompetance.</p> <p> </p> <p>I tried using the online facility after reaslising going to a store is pointless. Spoke to a lady for 40 minutes taking down my detials and again never heard back. I try calling the call centre for sales feedback but can never get through.</p> <p> </p> <p>I submitted an existing contract (which reached the end of the term) for cancellation but still havent received any feedback.</p> <p> </p> <p>If this does not get appropraite attention, I will just have to cancel all telkom debit orders regardless of the contract term.</p> <p> </p> <p>P.S. When ever I went to the sandton store there were at least one other person there complaining about the terible service.</p> <p> </p> <p> </p> <p> </p> <p> </p>