RW
Ra'eesa Wentworth

1 reviews | Active since Jun 2016

07 Jun 2016, 15:20

Pathetic service.

<p>I am so sick of repeating this story over and over. Basically, my fiance' is being charged for a phone he doesn't even have. The consultant made the mistake by charging him for a S6 instead of the p8. This has been going on for MONTHS!!!! they simple cannot rectify this and his been going to the store this entire year to fix this problem. What is so hard? There are ****ing imbeciles working at Telkom Canal walk and the manager is the most idiotic. All he keeps telling us is that he must send an email. ***???? You a manager but you can't do **** all. I am sick of telkom and cannot wait for my contract to end. Their service was amazing 3 years ago and now they'very just gone to ****. If by any miracle the problem can be solved, contact my fiancé on *** he wants his money bac**** His been over charged for possibly 5-6 months now. Get your act together and employ learned staff please!!!!!!</p>

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Replies (1)
Telkom
Telkom's reply08 Jun 2016, 10:18
Official

HI Raeesawentworth

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.

Interaction ***

Regards
keagan
Telkom Social Media Team