Pathetic Service

<p>On the 27th of May my home telephone and wifi lines just died. I could not make or recieve any calls on my landline and could not use my internet as my wifi was down. That afternoon i called Telkom customer service and logged the fault in with them, they said a technician will come and have a look at it. The technician came the next day and fixed everything but my wifi speed and seemed to have gotten even slower than what it already had been. The technician said they are experiencing an overload and thats why the speed has dropped but by the end of June the speed should get faster as they are busy implementing a new system. 5 days later, Thursday the 2nd of June my landline and wifi goes dead agian. I logged another complain in and was told a technician will be coming to fix it. Today is the 4th of June and still no technician has come to fix my line. I phoned telkom custermer service again and was told that they cannot tell me how long it will take for my line to be fixed or when a technician will be coming. This service from telkom is pathetic and very frustrating. Firstly i am paying for a 4 meg wifi line and my speed barely reaches 1 meg, and secondly my landline and wifi line keeps just going off. i am a paying customer and expect to recieve the service i am paying for. I am not asking for too much from Telkom. All i am asking for is to recieve the service i am paying for. If Telkom cannot keep up and provide the level service they offer, why are they offering it to customers in the first place. I am very dissapointed and frustrated with the service i am receiving from Telkom.</p>