Pathetic Service-5 Months to install ADSL lines ??

Our company is based in Crown Mines. We took occupation of a new building in October of 2013. We have NO FIXED Telkom infrastructure on our premises. <br> <br> In February this year I initiated an installation request for 3 X 10 MB ADSL Lines with a lady from a Telkom SME department. In March I received quotations. Late March I forwarded all the paperwork and the application. In April I made payment of R2100.00 for installation of 3 lines. All was explained to the sales representative that WE DO NOT HAVE ANY TELKOM INFRASTRUCTURE on our premises. <br> <br> Subsequently I have spoken to and met with over 10 different Telkom representatives, and almost 5 months later, we are still waiting for at the very least a call or email updating the progress of our installation. Had I known I was going to wait this long, I would've app**** for and received a Fibre connection from Neotel or MTN or Vodacom.<br> <br> This in my view is absolutely pathetic. I'm told my application has went from \complex installations"to \""telkom planning\"" and well to date I have nothing. Telkom Representatives don't bother to answer or return calls. Its absolutely disgusting to say that this is how Telkom values new business ???<br> """