1 reviews | Active since May 2015
Pathetic service - 3rd time in a month left with no service!!!
<p>My service was disrupted on the 10th May for 7 days, then on the 25 May for a week and now for the 3rd time in a month I am once again without internet and telephone. After it was fixed the last time I have to complain 3 times about the severe latency on the line before it was fixed. I have a small business. No service from Telkom means no pay for me and Ii will soon start loosing my clients as I am nearly permanently unavialable to them due to this very pathetic service from Telkom. How in the world am I supposed to survive with this pathetic service!!!! I am beyond frustrated with Telkom. To top it all every time I report a fault im told that i will be charged a callout fee if the problem is my equipment!!! This story makes me see red!!!! In the last 8 years i have had so many interrupted service of internet and telephone and has been frustrated by Telkom's poor service and some of the technicians attending my premises that was beyond *********** and sometimes borderline rude that I should be compensated with at least a year of free uninterupted service just for the frustration alone caused by Telkom. For goodness sake, why can Telkom not fix my lines permanently??</p>
The whole weekend without any inet and telephone lines. Just shows once again how much Telkom do not care about their customers. I pay for a 24/7 service!!! I certainly dont care if it is weekend or a public holiday and neither should Telkom as the service they provide is for a 24/7 uninterupted service and should have been restored immediately!! The sms received refer to a area network outage. So.... why make your problem my problem?? Fix it!!
The whole weekend without any inet and telephone lines. Just shows once again how much Telkom do not care about their customers. I pay for a 24/7 service!!! I certainly dont care if it is weekend or a public holiday and neither should Telkom as the service they provide is for a 24/7 uninterupted service and should have been restored immediately!! The sms received refer to a area network outage. So.... why make your problem my problem?? Fix it!!
