AS
Andrew S
1 reviews | Active since Aug 2009
15 Apr 2021, 09:24
PATHETIC SERVICE!!!!
A day or two ago I messaged telkom to update my banking details. This morning 15 April 2021 a debit order goes off my new account for a Telkom bill I already paid on the 3 April 2021. This is pathetic service and blatant lack of due diligence on the operators who affect these changes. I received no confirmation given that the debit order has been changed. Also on the debit order being processed for a supposed missed payment. ABSOLUTELY PATHETIC!
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Replies (4)AS
Andrew S's updateReviewer Update
16 Apr 2021, 08:02AGAIN THIS MORNING A DEBIT ORDER GOES OFF MY ACCOUNT!! THIS IS ABSOLUTELY REDICULOUS!! WHAT DON'T YOU UNDERSTAND!! I PAID THIS ACCOUNT ON THE 1 APRIL 2021 FOR THE LAST BILL I RECEIVED AMOUNT R717. SOMETHING IS SERIOUSLY FLAWED WITH TELKOM BILLING SYSTEM!! THE SMS I GET THAT MY ACCOUNT IS IN ARREARS SAYS IGNORE IF ALREADY PAID! SO I IGNORE BUT THEY GO AND DEBIT ORDER MY ACCOUNT !!! TWICE!!!
AS
Andrew S's update16 Apr 2021, 08:02
Reviewer Update
AGAIN THIS MORNING A DEBIT ORDER GOES OFF MY ACCOUNT!! THIS IS ABSOLUTELY REDICULOUS!! WHAT DON'T YOU UNDERSTAND!! I PAID THIS ACCOUNT ON THE 1 APRIL 2021 FOR THE LAST BILL I RECEIVED AMOUNT R717. SOMETHING IS SERIOUSLY FLAWED WITH TELKOM BILLING SYSTEM!! THE SMS I GET THAT MY ACCOUNT IS IN ARREARS SAYS IGNORE IF ALREADY PAID! SO I IGNORE BUT THEY GO AND DEBIT ORDER MY ACCOUNT !!! TWICE!!!
AS
Andrew S's updateReviewer Update
29 Apr 2021, 03:21so this morning a wake up to a message stating that my service has been interupted???!!!!!!!?After posting my review on the 16 April i received a message stating that my account was infact paid. Seriously pathetic. TELKOM YOU DEBIT MY ACCOUNT AND WAS ALSO ADVISED I CANNOT CHANGE THIS DEBIT ORDER TO MANUAL PAYMENT. So what is it this time??? I DONT PROCESS THE DEBIT ORDER FOR THIS ACCOUNT!
AS
Andrew S's update29 Apr 2021, 03:21
Reviewer Update
so this morning a wake up to a message stating that my service has been interupted???!!!!!!!?After posting my review on the 16 April i received a message stating that my account was infact paid. Seriously pathetic. TELKOM YOU DEBIT MY ACCOUNT AND WAS ALSO ADVISED I CANNOT CHANGE THIS DEBIT ORDER TO MANUAL PAYMENT. So what is it this time??? I DONT PROCESS THE DEBIT ORDER FOR THIS ACCOUNT!
AS
Andrew S's updateReviewer Update
01 May 2021, 09:19This is day 3 since my service has been "interupted" and it's not due to non-payment, but stupid back office processes!!!!
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Andrew S's update01 May 2021, 09:19
Reviewer Update
This is day 3 since my service has been "interupted" and it's not due to non-payment, but stupid back office processes!!!!
AS
Andrew S's updateReviewer Update
02 May 2021, 16:05day 4....
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Andrew S's update02 May 2021, 16:05
Reviewer Update
day 4....