PATHETIC SERVICE

Did an application online for an IPHONE 13... Wow I have never received such pathetic service from a service provider. I was the one that always had to call in to follow up, no updated received from Telkom. While following up daily i was told it was approved and they will order the phone soon. I call in to follow up on the order TODAY and was told that the application is cancelled and there is nothing they can do. PATHETIC!!!!!!!!!!!! All that waiting for nothing. I asked to speak to a manager and was told that managers dont take calls. wow I am moving to another service provider. Telkom does not care about clients.