Pathetic service

Hi<br> Straight to the point.<br> Since the 17th of March I have been assisted by an agent from Telkom to Assist Me with a contract deal and I have submitted all documentation through , I am an employee from bcx and this is unacceptable. I had to keep calling and sending emails constantly to receive bad news about first my contract being being declined and then after redoing my application it's been approved. I was then advised that there is stock issues and I should receive delivery today Friday 08/04. Yesterday I was told by the agent that there is still a delay of stock issues and when I'm calling now door an update there is no answer on the agents line. I have no escalation point and I have been really patient but this is really horrific and I really am frustrated and want immediate action and answers as to why am I not being notified and why does telkom post deals If it's adverrised as available.<br> <br> I am honestly disgusted as I am in customer service myself but feel that Telkom couldn't car less because they are so used to this kind of service delivery....<br> <br> Want feedback ASAP!!!!!!<br> I do have all the emails that I have been sending to reference to my pathetic experience.