Pathetic service.

I cannot understand why it should be so hard to deal with Telkom?<br> <br> Besides the fact that no one is really interested in resolving customer complaints, when you do get contacted you get empty promises of follow up calls.To top it all off you get Agents like Lungile who will not do anything other than what her job description says. Not even direct you to the correct department. <br> Now comes the next wait! To be contacted by an agent to do the installation of the antenna. <br> I have in the meantime tried with about 30 different calls to be able to speak to someone to at least get a date for the installation .....Again no one in Telkom can even direct me or give me contact number. It is as if all your departments' contact numbers are state secrets.In the meantime my service has been activated so it`s working.... YAY or NOT, but at half the speed and capacity it is supposed to and what I am paying for.... Just not fair<br> It's been a week now .... ALL I WANT IS MY ANTENNA INTALLED OR AT LEAST HAVE A DATE FOR INSTALLION SO I CAN GET THE QUALITY SERVICE AND CONNECTION SPEED I AM PAYING AND SIGNED UP FOR!!<br> <br> LTE Contract : TELKOM WIFI SmartBroadband Wireless Uncapped 1<br> <br>