1 reviews | Active since Mar 2016
Pathetic Service
Good day<br> <br> I have been paying for two line on my contract.<br> Through out my contract I have been very unhappy with the client service I am receiving from Telkom Mobile including their managers, Sheldon ****son is one of the managers who have provided me with the most pathetic service.<br> I have made a payment on Friday, it reflected yesterday.<br> This morning they had debited my account again & disconnected my lines too.<br> Every single time I am facing the same issue with Telkom & no one ever seems to be able to resolve the issue, instead I am being passed around from one agent to another. Managers promising to call back & they never do.<br> Please intervene as I cannot be paying for a service that I am not happy with.<br> <br> The manager who is suppose to contact the client as promised, they also never contact or follow up on any complaint.<br> <br> I can't wait to close my lines
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
