pathetic service

In January of 2016 i changed my debit order details and was told that the debit would not go off in January but instead in February because the system could not update my banking details. I was asked to pay my account via a store only to find that this could not be done and i would have to do an eft payment instead. I did an eft payment and now i receive an sms saying that i have not paid in February as well. <br> If i wanted the inconvenience of paying via eft then i would have asked for that.<br> <br> In addition,the signal in general is pathetic. On route to a destination and behold \no service\" so i shall get lost or ******ed or whatever and guess what? No one will ever know. <br> <br> - lack of knowledge by telkom call center staff and pathetic service<br> - lack of any update requests<br> - threats to cut my service due to lack of planning on telkoms side<br> - lack of signal in certain areas<br> <br> A report to the ombudsman will be forwarded on as this has become unacceptable after being a loyal customer. Preferred supplier will not be telkom in the future. "