Pathetic Service

I reported my Telkom and ADSL line being out of service on the 19/02/2016. A Telkom Operator contacted me on the 20/02/2016 stating that a technician will be at my house on the 23/02/2016. Nobody pitched up. Contacted Telkom on the 21st . My call was escalated (do not know if Telkom understands the meaning of this word) to be informed that a technician will be at my house on the 04/03/2016.Nobody pitched up. I contacted Telkom to find out what is happening. The answer that I got is I just have to wait. I have been without service now for more than two weeks. <br> This is just a typical example of a South African company with monopoly taking your money but when they are supposed to deliver a service they are not able to. This kind of service is beyond pathetic...<br> STILL WAITING...<br>