pathetic service

I got a integrated simcard end of january. This sim card's purpose is that I can put this sim into a device and connect to my adsl line. I have spent hours on the phone to telkom. Being transferred from one department to the next one. I have been to the menlyn branch 3 times. Waiting in line for hours. Everytime the person helping me will be critical about the previous person that helped me. But they will always not help me. No one seems to be able to help me. I have posted on their facebook page. They keep saying someone will get back to me<br> No one contacts me. I am at the end of my patience. Telkom is not pathetic -there are no words to describe the quality of their service <br> i get the idea that no one knows how this product really works. Terrible terrible service. Terrible waste of time for me. Deep deep irritation and frustration