Pathetic SERVICE!

We have been on a Telkom ADSL line now for the last 16 months, without any problems. In the last 3 months however we have been harassed with people calling telling us that they are switching off the ADSL lines and we must move to Fibre.

Now bear in mind that this now means that from R362 a month we would now be paying R499 a month for our WiFi! Fair enough!! We eventually agreed and they promised they will send the contract and arrange installation asap!

A week later they came to our house only to discover that the fibre line is not yet on our property!!

Now a month later and we haven't heard or seen anything!!

But it's getting better!! THIS MONTHS INVOICE IS NOW R722.88!!

I contacted them to find out what the reason is behind this crazy Invoice and got told "O, there is a increase on all lines taking in affect April 2023!!!"

Fantastic!!! Just increase your price by almost 100%, without even having the decency to inform the customer. How in hell can you justify this?? Where is the fibre you have been pestering us about!!

But don't worry, you just lost another customer!!! And trust me I'll tell anything with ears about your fantastic service!!