1 reviews | Active since Sept 2015
Pathetic service
Went into a Telkom Mobile Store on Tuesday 9th January to have my number ported to Telkom.<br> The assistant at the store took my details , apparently registered my SIM card and advised the port would be complete in maximum 48 hours.<br> I've called Telkom ever since to find out why my number has not yet ported. After much struggle it was brought to my attention today that the attendant in the rosebank store did not Rica the SIM card! This after I sat in a 1 hour que and having him assist me for 30 min. He even wanted to charge me R200 for a service that is offered for free.<br> I call the Rosebank store continuously and no one answers. Rosebank mall management has confirmed that they receive numerous complains that TElkom simply do not answer their call.<br> I am extremely furious and upset by the clear ********* practices going on. I am put of Telkom before I have even joined.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202058.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202058.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
