Pathetic Service

I sent through an online request for uncapped adsl from Telkom in the second week in January 2016. Still today<br> i have not had a call from them. I then decided to give them a call.<br> <br> First person I spoke to took my details said she would phone me back in a few minutes. It is now 24 hours later and still no call.<br> <br> Second time I phoned I spoke to someone and she tried her best to help me but after 35 minutes on the phone the call cut off.<br> <br> Third time I phoned in as we were starting with the application the phone cut again.<br> <br> Every time the call cuts I have to phone them back I have wasted more than 2 hours on the phone trying to find out whats happening. Till now nothing has been done and I am no closer to resolving the matter.<br> <br> If this is the level of service I receive from Telkom before I am even a customer what level of service am I going to be receiving as on of there customers.<br> <br> Pathetic Service.