Pathetic service

My dad and I visited Telkom Baywest several times wanting to apply for the Huawei tablet deal at R89. They didn't have stock and said that we couldn't apply when they didn't have stock but that they would honor the deal when stock arrived. That's exactly what happened when my dad went back for his. Andre assisted him and sorted it out without a hassle. When my husband and I went to telkom Baywest 3 days later Andre was on leave. Luke assisted us but was totally and utterly useless. He insisted that we could not get the deal but when he called Andre, he said that Andre would be able to assist. When we went to collect the device only one had been approved despite confirming with Luke that we wanted 4 devices. He was not there at the time and we were assisted by Ruan, Desiree and another clueless lady who were of no use. They lost the application form and have not resolved the issue. Nom is pathetic and should receive training from Andre when he gets back from leave. Poor customer service. Telkom Baywest is a utter disgrace. Rather close the store. There is no point to them being there as all they do is pass the buck and lie to their customers.