Pathetic Service

i recently had problems with my Telkom ADSL where my speeds were extremely slow. I called Telkom and they said my router was faulty. so i drove 25KM and paid R960 for a new router. I came home and configured it noticing that the fault was still there. i called every day the entire week only to continuously be given reference after reference and each person just saying sorry. today i have had enough and i requested the manager (to which my call was cut). i called back and held on for an hour and 10 mins before i was told the manager or supervisor was busy and can not take my call right now and will call back later. i requested the supervisor to be emailed delivering my message and request to be called back. i also requested myself to be CC'd in that email as proof. that email was sent at 11h119, it is now 14h29 and no response. this is unacceptable. <br> Loyiso Zono and Karl Rick, If you'll cant do your jobs, please resign and let someone else take it, someone who can actually do the job.<br> <br> Yours in DISGUST,<br> <br> Paying customer