fP
faizel P

1 reviews | Active since Jul 2010

08 Feb 2016, 17:57

Pathetic Service

Good Day <br> <br> I logged a query with Telkom call centre on Sat the 6/02/2016 regarding copies of my itemized billing for both my Telkom accounts for the previous two months and was given a ref no as well<br> <br> I called The call centre this afternoon and was given attitude and was told they can't do that .<br> <br> I am a customer and why do I get mixed info from agents !<br> <br> I require the copies urgently as I have a disputed which can be proven of a no being dialed from the copies once received.<br> <br> This pathetic level of service once again from Tellom

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Replies (1)
Telkom
Telkom's reply08 Feb 2016, 20:29
Official
Hello faypatel,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible. We do apologise for any inconvenience.


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Regards
Keagan
Telkom Social Media Team