Pathetic Service

Dear Mr Maseko<br> <br> I am having a problem with Telkom service which has been going on since 2014.<br> <br> The issue is that we are having a problem with the Telkom lines.<br> <br> I am still waiting for something to be done.. I am finding that 2 years of intermittent net with the exchange less than a 100 metres away from my house appalling. I have had no joy so far and taking my net to the 40Mbps line from 20Mbps seems the best solution but yet again no joy in Telkom actually getting things done. I really do hope that this can be concluded ASAP so I can at least have the stable network that I am paying for. <br> We got put onto a 40Mbps speed to do a test run and now we have been dropped back to 20Mbps, we then got told that we must go into a Telkom office to get the line speed adjusted back to 40Mbps...Good and well but there is a big price difference as the line speed price will go from R160 to over R500. I don't see why we should be paying this as this problem is constant and we get no feedback or absolutely no resolve of the issue.<br> Contact person - Gareth Wall - ***<br>