Pathetic service

I have been phoning the WHOLE week regarding a broken telephone line. Call centre answers after 30 min on average then I get the same response \we testing the line\". There is no line to test as its been disconnected by a tree!!! Finally sent to technical dept just to get a pathetic call where they say they dont know when they will be able to come. <br> <br> Telkom you are pathetic and your employees have got a major attitude problem. No service for a week. Oh and i forget getting a **** reference number when i called first. How do you explain this? Getting the same response by the call centre saying they have given it to the technical dept over and over again. Your systms dont work and in the meantime i sit without internet. <br> <br> I want to cancel this service. Maybe thats easier. <br> <br> Pleae come fix the stupid line so we can move on to hopefully cancel everything. <br> <br> Regards"