Pathetic Service

Telkom targeted the more senior members of the public to give these new LTE phones. The phones are very temperamental more faulty than operating. It appears that these phones must have been procured very cheaply. I took 2 phones all the way into the Telkom store this morning at the Blue Route Mall Tokai 19th August at 10.00am to the Technical support section only to be told there are no technicians on duty they will be in tomorrow and that's it no further effort to at least help. Pathetic service Telkom work a bit harder on providing a far more efficient and effective service. It would have been more pathetic if these two 80year old seniors had gone up and was greeted with suc a response. I've also asked if the old landlines could be reinstated so that they don't have go through such stress and trauma over these poor phones and I was told it cannot be.