AS
AKISH S
1 reviews | Active since Oct 2011
14 Aug 2019, 19:44
Pathetic service
I have upgraded my contract at mall of Africa on 6 August 2019 and Tlou Seopa was the consultant.
My cli is not working till date no assistance is given on the cli. She was rude and not friendly on day one. She did not set my spend limit as requested and now with the. Cli not working its frustrating.
I have been a telkom customer for many years and this service is pathetic. I phone everyday for updates on telkom cli and the matter is still not resolved.
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AKISH S's updateReviewer Update
17 Aug 2019, 16:38I go back to the mall of Africa store on 17 August 2019.. The cli is still it sorted and I requested to cancel my contract. I waited in the store for over 2 hours. The manager was not helpful nor he didn't know what to do to cancel the contract.. Telkom employ's far to many *********** people who are rude and not helpful. Cancel the dam contract as I want to move to a network where the service I get is what I paid for. I just hope I don't get ribbed now by telkom for this contact and they debit my account!!
AS
AKISH S's update17 Aug 2019, 16:38
Reviewer Update
I go back to the mall of Africa store on 17 August 2019.. The cli is still it sorted and I requested to cancel my contract. I waited in the store for over 2 hours. The manager was not helpful nor he didn't know what to do to cancel the contract.. Telkom employ's far to many *********** people who are rude and not helpful. Cancel the dam contract as I want to move to a network where the service I get is what I paid for. I just hope I don't get ribbed now by telkom for this contact and they debit my account!!