Pathetic service.

Hi.

I wish to express my greatest disappointment with Telkom. In April I app**** for a router which eventually didn't work because of network issues. I returned the router and obviously cancelled the contract because it was null and void. Since May, my account has always been debited and I sent several emails querying this, no one ever bothered to answer me, all I got were automated responses that I will be answered within 48 hours. Please look into the matter and cancel this debit order. I regard this conduct *********, it is not fair for to pay for services that have not been rendered. I regard this as theft.